I have criticized the big pharmacy chain, CVS, before (for paying a local Rhode Island politician allegedly to influence legislation, see links here and here; and for sponsoring MinuteClinics, whose leadership and premise I found dubious, see link here.)
But I also have to give credit where credit is due. CVS has apparently put a tremendous amount of effort, and money into continuing to provide services along the flood-ravaged gulf coast, and into trying to find their lost employees in this area. (See the Boston Globe story here.)
Although we frequently criticize the leadership of health care organizations, that does not mean we believe these organizations are inherently bad, in fact, far from it. But bad leadership can be improved, and bad leaders can be replaced. Meanwhile, good leadership needs to be recognized and rewarded.
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