March 9, 2013 12:17 am
Human error the cause of UPMC electronic issue
A systemwide problem with UPMC's information systems Wednesday left electronic patient records and other data inaccessible for about three hours. A UPMC spokeswoman said the hospitals "immediately went to manual backup systems, and we quickly identified and fixed the problem." She said there was no indication that patient care was compromised by the incident, which was due to human error.
Your unrealistic assumptions and unmet expectations - I'm so grateful that many of you answered my question of last week: *"As a patient or family member in a hospital, what are your assumptions and expectatio...
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