Monday, June 16, 2014

Full Moon Friday the 13th: Computers down at Vermont's largest hospital

A health IT "glitch" hit in Vermont on Full Moon Friday the 13th (have some werewolf with your bad luck!)

Dark Shadows' Quentin Collins (David Selby) in a foul full-moon mood.

Note, however, that "bad luck" has little or nothing to do with mission-critical healthcare IT mass outages.  Mismanagement often does:

Computers down at Vermont's largest hospital

Posted: Jun 13, 2014 4:12 PM EST Updated: Jun 13, 2014 4:12 PM EST
A major, systemwide computer problem at Fletcher Allen Health Care in Burlington Friday.

The hospital says the computer system went down at 9:45 a.m. The glitch means doctors and nurses could not enter patient information into computers.

"Glitch" is an unfortunate euphemism for potentially harmful or deadly computer malfunctions, often due to mismanagement of that technology. See query link

Hospital spokesperson Mike Noble says information is now being recorded manually [i.e., on paper - ed.] Noble says the staff continues to provide the same care as normal and no surgeries were canceled because of the computer issue.

Noble says the issue appears to be an internal problem and not something from an outside computer provider.

It’s not known when the problem will be corrected.

This is yet another "the systems that revolutionize healthcare against all of paper's ills have all gone down, we don't know when they will be fixed, but patient care has not been compromised because we are resorting to paper" story (more at query link 

-- SS


Anonymous said...

OMG, another crash in which the safer than paper EHR disappears and no patient is injured or killed.

If paper is the savior, why are hospitals spending $ millions on these meaningfully unhelpful devices?

I do not believe that no one was injured fairy tale at all.

The vendors have created the excuses and retorts for the hospital parrots.

Steve Lucas said...

Let us hope they do not call on the IRS's computer people to help with the repair.

Steve Lucas